Customer Feedback

My panel came yesterday and it is ABSOLUTELY STUNNING! Quality is second to none from the artwork, custom border welding, and finish. Great communication, quick turnaround time and very friendly.
Dave R.

“Our railings came out so beautiful. We are always getting compliments from friends and family. They are truly a work of art, and very original. Customer service was exceptional.”
Donna M.

“We have our NatureRails™ installed and they look SPECTACULAR. The only problem is that we can’t get the neighbors to stop coming over and asking for tours.”
Bill D. of Vermont

“We could not believe how beautiful your panels are and how they made our cabin look so good. Thanks again!”
J. & D. North Carolina

“The install went fine & the railings look amazing! So many people have seen he house & LOVE them! They finish off the new loft perfectly & fit in with the house so very well. My brother is building a large log home in Southern IL & I’m giving him your card this Fri. when I see him. Thanks again so much they are awesome!”
Amber

“Bought the NatureRails 6 foot moose rail for a landing I was working on which overlooks our living room/kitchen area. At first it would seem these rails are pricey but I took a chance and bought it (without getting the approval of the wifey – figured it would be easier to ask for forgiveness than ask for permission). Anyway, once she saw the rail installed she loved it and the price paid was well worth the “custom” touch that the rail added to the landing and the whole area. In fact we have even named the two moose (Clyde and Clarissa) and with a night light on the landing the moose loom even larger as shadows on our walls (sounds scary but the kids think it is cool).

The company is great to work with and the rail, which is a quality product has some weight but arrived well packed and undamaged.

I would highly recommend this company and their products!”
beyerb

“I had to call and let you know we received our railing today. We were so pleased as we unwrapped the crate to see the panels. We are so pleased with the quality of your products and you have exceeded our expectations.”
J in Saskatchewan Canada

“The detail of Rob’s work is, well, absolutely amazing! I recommend NatureRails to my friends all the time. Everyone loves their work and wants Rob’s art in their home.”
C. R. of Colorado

“Looking for a railing system that was different from the basic baluster and newel post systems often seen, we looked online and found the NatureRails website. With several photo examples to peruse we found one that met most of needs. A call to them and we discussed changing the mountains to lakes, the elk to deer and the trees to be native to MN. We received a proof three days later and it was perfect. The finished product was received and installed and is the focal point of our recent remodeling. It is unique and beautiful!”
K. Baker

“Awesome! Thanks….many, many dropped jaws over my railings!”
The Great Bear Inn – Glacier Park

“Your products have added beauty and interest to our restaurant while adding a great covers at ion pieces depicting the manufacturing process of making tequila. (As it is manufactured in Mexico by my family.) Gracious!”
El Toro Restaurants, Washington

“Thanks again, your art work is appreciated by everyone who sees it. It has made a wonderful addition to our home.”
M. N. of Colorado

“View our railing designs 24 hours a day at the 24 hour Hunt and Fish store in Freeport, Maine.”
LL Bean

We ordered NatureRails for our newly built Timber frame home on Lake Winnipesaukee in Moultonborough, NH. I worked with both Wendy and Rob. Wendy promptly worked with me and with the measurements and the specific nature rails we wanted for our railing on the second floor loft. We received the proof and approved it immediately and it was made. The rails were sent from Florida to our home in NH. The NatureRails are beautiful and everyone that tours our home asks us where we found these. These are beautiful with lakes, mountains and deer depicted in the NatureRails. We are very proud of our home and are very lucky that we were able to select something very unique for our home. Thanks.
Linda and Ernie Tyo

“We love our rails! It added so much character to our home. We receive a lot of compliments. such a unique idea!”
G. T. of Michigan

NatureRails created a gorgeous panel, incorporated into a central balcony railing in a newly constructed hunting lodge. The panel depicts ducks on the wing in a cypress swamp with a hunter and his dog looking on. It serves as a dramatic focal point as viewed from the great room. The workmanship is outstanding, and Rob & Wendy with NatureRails made the process simple and easy. They delivered exactly what they promised, on time. I could not be more satisfied, and visitors to our hunting lodge are duly impressed.”
ss524

“Thank you so much for a wonderful job! We just love our NatureRails; everyone tells us it just makes our house. We are sure to tell everyone abut you and your creations.”
M. Rose of Florida

“The railings that you’ve created are very nice! We’ve received lots of compliments on them. Thank you for your timeliness and attention to detail. We will work with NatureRails™ in the future if the opportunity arises. ”
S. D. Lykins, Project Manager, LG Tokarsky & Assoc.

“I received excellent customer service. I am in Alaska, and I tried to find comparable work locally, and was unable to. I was hesitant to order from such a distance but it was easy and went very well.”
M. R. Luky

“I also wanted to let you know that it is clear you folks know how to run a class-act business. Exemplary customer service and communication…a clear commitment to excellence which is more appreciated in this day and age!”
T. V. of New Jersey

We asked a client how he would describe his experience with NatureRails, he replied, “In one word, EASY! I gave you my design and size and you promptly accommodated our requests. Now we have the best view in Lake Tahoe!”
Happy Customer in Lake Tahoe

Watch our NatureRails™ video How It’s Made which shows the detailed craftsmanship that goes into making every NatureRails™ product; unlike any other custom balcony, deck or stair railings in the industry.